Refund Policy

We Guarantee Your Satisfaction. The best just got better! Though it's very rare, if for any reason you are not satisfied with your purchase we want to know about it. We stand behind our products 100%

We guarantee the quality of everything we sell. If you decide to return within 30 days you will be given 100% refund or exchange on the product, the original shipping & handling charges are non-refundable. Returns will only be accepted for products that are unopened and unused. The offer is voided if the product being returned is opened or used.

There is a $3 restocking fee on all returns. NO EXCEPTIONS

All returns must be authorized by Jewel Sanitary Napkins LLC. in writing prior to returning the item(s) for a refund.

Any order discrepancies must be reported within 48 hours of product being delivered by shipping courier. The time will be calculated based on tracking details only. Contact support@jewelpads.com with the concern to receive a response within 48 hours. After 48 hours we reserve the right not to honor any order discrepancies.

Note: Instagram & Facebook is not a form of email.

Customer Service:
Email: support@jewelpads.com
Phone: 844.789.1033
Customer Service Hours: Monday to Friday, 8:00- 4:00PM EST.
Hours: 9:00am - 5:00pm EST